Story of Mustakim

bKash, the largest mobile financial services company in Bangladesh, has been actively engaged by BBDN for the innovation to inclusion (i2i) program led by Leonard Cheshire. bKash offered a few vacancies in the call centre agent post for trained candidates. CSID, who is a BBDN Resource Member and i2i partner, identified suitable candidates with disabilities and arranged call centre training through My Outsourcing, a business process outsourcing company.

Mustakimur Rahman, who is from Chattogram and has completed graduation in Business Administration from Govt. Commerce College of Chattogram, went through the 3-day training and successfully got the job at bKash. After facing much discrimination throughout his life, whether with regards to participating in extra-curricular activities at school, being rejected at job interviews despite having the necessary qualifications or being offered a lower salary than a non-disabled person for the same job because of a congenital disability in one hand, Mustakim is now happy with his career and aims at greater achievement in the future.

Skip to content